Since its release, the Xiaomi SU7 has been a focal point in the electric vehicle industry. High interest also means more questions and doubts. Therefore, Xiaomi periodically selects some questions for official answers. Today, I'll summarize some key questions and the official responses.
Table of Contents
- 1 1. How long is the warranty on the air spring?
- 2 2. When will Xiaomi City Pilot Assist be available?
- 3 3. Is the warranty limited to the first owner? Is it tied to the car or the owner?
- 4 4. Does the Xiaomi SU7 have a forced reboot operation for the central control screen?
- 5 5. If I do not use Xiaomi's official partnered insurance, will I be treated differently when picking up the car?
- 6 6. Can the standard version of the Xiaomi SU7 upgrade to support city NOA in the future?
- 7 7. What is the designed lifespan of the Xiaomi SU7 battery in terms of years or kilometers?
- 8 8. Is there a weight limit for the front trunk of the Xiaomi SU7?
1. How long is the warranty on the air spring?
The warranty is 60 months or 100.000 kilometers, whichever comes first. The vehicle warranty period is also 60 months or 100.000 kilometers (excluding consumable parts).
2. When will Xiaomi City Pilot Assist be available?
Internal testing for users will start in April, available in 10 cities in May, and nationwide in August.
3. Is the warranty limited to the first owner? Is it tied to the car or the owner?
The warranty is not limited to the first owner and is tied to the car, not the owner.
4. Does the Xiaomi SU7 have a forced reboot operation for the central control screen?
If the car system encounters an anomaly, you can simultaneously press and hold the scroll wheels on both sides of the steering wheel for 10 seconds to reboot.
5. If I do not use Xiaomi's official partnered insurance, will I be treated differently when picking up the car?
Xiaomi offers official partnered insurance services, but users are free to choose their insurance company and will not be treated differently.
6. Can the standard version of the Xiaomi SU7 upgrade to support city NOA in the future?
The standard version of the Xiaomi SU7 does not support city NOA functionality. If you need city NOA, it is recommended to choose the Xiaomi SU7 Pro or Max version.
7. What is the designed lifespan of the Xiaomi SU7 battery in terms of years or kilometers?
The designed lifespan of the Xiaomi SU7 battery is 15 years or 300.000 kilometers.
8. Is there a weight limit for the front trunk of the Xiaomi SU7?
To ensure reasonable weight distribution and driving experience, it is not recommended to load more than 20kg in the front trunk.
These questions are a summary of some of the most frequently asked and focused issues. If there is interest, we will release the next set of ten questions and answers in future updates.
